Last Updated : 19/12/2025

K&K Studio, a Tunisian company, with its registered and business address at Zarafa Street, Sidi Salah, Chotrana 1, Soukra (“K&K Studio“, “we“, “us“, or “our“), is committed to protecting your privacy. This Privacy Policy (“Policy“) explains how we collect, use, store, and share your personal information when you access and play our virtual reality games (“Games“) and when you use our websites, store pages, software, and related services (collectively, the “Services“).

By accessing or using our Services, you agree to this Privacy Policy and our Terms of Use / EULA.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

Definitions

“Personal Data” refers to any information that identifies or can reasonably be used to identify a natural person, directly or indirectly. This includes, but is not limited to, names, email addresses, online identifiers, IP addresses, device identifiers, and other information linked to an individual.

“Contact Data” refers to Personal Data such as name, email address, and other contact or billing-related information used to manage relationships, support requests, and transactions.

“Service Data” refers to Personal Data collected automatically or through gameplay and use of the Services, excluding Contact Data. This includes usage statistics, gameplay interactions, performance metrics, device data, and technical logs.

Section A: About This Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a) Information You Provide Voluntarily

• Account-related information (such as username or email address, where applicable)

• Customer support communications

• Purchase or entitlement confirmation provided by third-party platforms (we do not store full payment details)

b) Information Collected Automatically When you use our Games or Services, we may automatically collect:

• IP address

• Device and hardware identifiers (e.g., headset model, controller type)

• Operating system and platform information (e.g., Meta Quest, SteamVR)

• Gameplay and usage data (session duration, in-game interactions, crash logs)

• Performance and diagnostic data

This data is used to ensure proper functionality, improve performance, and enhance user experience.

c) Information from Third-Party Platforms Our Games may be distributed through third-party platforms such as Meta (Quest Store), Steam, or other VR storefronts. These platforms may provide us with limited information such as:

• User or device identifiers

• Purchase or entitlement status

• Regional or language settings

We do not control how these platforms process your data. Please review their respective privacy policies for more information.

2. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Data under the following legal bases:

• Consent: When you voluntarily provide data or opt in to certain features or communications.

• Contractual Necessity: When processing is required to provide the Games or Services you requested.

• Legitimate Interests: To improve our Games, ensure security, prevent fraud, and analyze usage, provided your rights do not override these interests.

• Legal Obligation: When processing is required to comply with applicable laws or regulations.

3. Cookies and Tracking Technologies

Our websites (if applicable) may use cookies or similar technologies to:

• Remember user preferences

• Analyze website traffic and performance

• Improve usability

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Our Games may also generate log files and telemetry data (such as crash reports and performance metrics) to help us diagnose issues and improve stability. These do not directly identify you.

4. How We Use Your Information

We use collected information to:

• Operate, maintain, and deliver our Games and Services

• Improve gameplay experience, performance, and stability

• Provide customer support and respond to inquiries

• Monitor usage trends and analytics

• Detect, prevent, and resolve bugs, errors, or security issues

• Enforce our Terms, prevent fraud, and protect users and our rights

• Comply with legal obligations and lawful requests from authorities

Section B: Data Controller & Retention

1. Data Controller

K&K Studio acts as the Data Controller for Personal Data processed under this Privacy Policy.

2. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer required, it is securely deleted or anonymized.

Section C: Sharing Your Information

We do not sell your Personal Data.

We may share your information only in the following circumstances:

a) Service Providers We may share data with trusted third-party service providers who assist us with:

• Game analytics and diagnostics

• Cloud hosting and backend services

• Customer support tools

These providers are contractually required to protect your data and use it only for authorized purposes.

b) Legal Requirements We may disclose information if required to do so by law or in response to valid legal processes, or to protect our rights, property, or user safety.

c) Business Transfers In the event of a merger, acquisition, or sale of assets, Personal Data may be transferred as part of that transaction. We will provide notice where legally required.

d) Aggregated or Anonymized Data We may share anonymized or aggregated data that cannot reasonably identify you for analytics, research, or business insights.

Section D: International Data Transfers

Your Personal Data may be processed or stored outside your country of residence, including outside the EEA. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to protect your data.

Section E: Your Rights (GDPR & Similar Laws)

Depending on your location, you may have the right to:

• Access your Personal Data

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to certain processing activities

• Request data portability

• Withdraw consent at any time where consent is the legal basis

To exercise your rights, please contact us using the details below.

Section F: Dispute Resolution

We encourage you to contact us first if you have any concerns regarding privacy or data protection. If a dispute cannot be resolved informally, you may have the right to lodge a complaint with your local data protection authority.

Section G: General Provisions

1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our official website or store pages. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

2. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us at:

K&K Studio
Address: Zarafa Street, Sidi Salah, Chotrana 1, Soukra
Email: contact@knk-studio.com

3. Entire Agreement

This Privacy Policy, together with our Terms of Use and EULA, constitutes the entire agreement regarding privacy between you and K&K Studio.

4. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By using our Games and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.