Last Updated : 19/12/2025

K&K Studio, with registered and business offices at Zarafa Street, Sidi Salah, Chotrana 1, Soukra (“K&K Studio“, “we“, “us“, or “our“), is committed to protecting your privacy. This Privacy Policy (“Policy“) explains how we collect, use, store, and share your personal information when you access and play our virtual reality games (the “Games“) and when you use our websites, platforms, software, and related services (collectively, the “Services“). By accessing or using our Services, you agree to the terms of this Policy as well as our Terms of Use and End User License Agreement (EULA).

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

Definitions

“Personal Data” refers to any information that identifies or can be used to identify a natural person. This includes, but is not limited to, names, contact details, online identifiers, IP addresses, device identifiers, and other information that can be linked to an individual.

“Contact Data” refers to information such as names, email addresses, and other contact or limited billing-related details used to manage relationships and communications between you and K&K Studio.

“Service Data” refers to any Personal Data that is not Contact Data and is collected through the use of our Services. This includes data related to usage patterns, preferences, gameplay interactions, and technical performance.

Section A: About This Privacy Policy

1. Information We Collect

When you access our Games or use our Services, we may collect the following types of information:

a) Information You Provide

• Contact information such as email address when you contact us for support or feedback

• Information you voluntarily provide through communications with us

b) Information Collected Automatically We automatically collect certain data when you interact with our Services, including:

• IP address

• Device identifiers and hardware information (such as VR headset model)

• Operating system and platform type (e.g., Meta Quest, SteamVR)

• Usage data, gameplay activity, session duration, and crash or diagnostic logs

This information helps us understand how users interact with our Games and allows us to improve performance, stability, and overall experience.

c) Information from Third-Party Platforms Our Games may be distributed through third-party platforms such as Meta, Steam, or other digital storefronts. These platforms may provide us with limited information such as purchase confirmation, entitlement status, or anonymized identifiers. We do not control how these third parties process your data.

2. Cookies and Tracking Technologies

Our websites, if any, may use cookies to remember preferences, analyze traffic, and improve usability. Cookies are small data files stored on your device. You may disable cookies through your browser settings, though this may affect certain website features.

Our Games may generate log files and telemetry data, such as error reports and performance metrics, to help diagnose issues and optimize Services. These technologies do not directly identify you.

3. How We Use Your Information

K&K Studio uses collected information for the following purposes:

• To provide, operate, and maintain our Games and Services

• To improve gameplay, performance, and user experience

• To respond to inquiries and provide customer support

• To send technical notices, updates, and security-related messages

• To monitor usage trends and analyze performance

• To detect, prevent, and fix bugs, errors, or security issues

• To comply with applicable laws and lawful requests from authorities

• To enforce our agreements and protect the rights and safety of users and K&K Studio

4. Data Controller, Security, and Retention

K&K Studio acts as the Data Controller responsible for the processing of your Personal Data.

We implement reasonable technical and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Personal Data is retained only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Data that is no longer required will be securely deleted or anonymized.

5. Sharing Your Information

K&K Studio does not sell your Personal Data to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us with analytics, cloud hosting, diagnostics, or customer support. These providers are required to protect your data and use it solely for authorized purposes.

• Legal Requirements: We may disclose information if required by law, regulation, court order, or legal process, or to protect our rights, property, or the safety of our users.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, Personal Data may be transferred as part of that transaction. Where required by law, we will provide notice.

• Anonymized Data: We may share anonymized or aggregated data that cannot identify you for analytics, research, or business purposes.

6. International Data Transfers

Your Personal Data may be processed or stored in countries outside your country of residence, where data protection laws may differ. We take reasonable steps to ensure that appropriate safeguards are in place to protect your Personal Data in accordance with this Policy.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the Personal Data we hold about you

• Request correction or deletion of your Personal Data

• Object to or restrict certain processing activities

• Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us at contact@knk-studio.com. We may request verification of your identity before responding.

You may opt out of marketing communications at any time, if applicable. You may still receive non-promotional messages related to the operation of our Services.

8. Dispute Resolution

We aim to resolve privacy-related concerns fairly and efficiently. If you have a dispute or concern regarding this Privacy Policy, please contact us first so we can attempt to resolve it informally. Any unresolved disputes will be handled in accordance with our Terms of Use and applicable laws.

Section B: General Provisions

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted through our official channels. Continued use of our Services after changes take effect constitutes acceptance of the revised Policy.

2. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

K&K Studio
Address: Zarafa Street, Sidi Salah, Chotrana 1, Soukra
Email: contact@knk-studio.com

3. Entire Agreement

This Privacy Policy, together with our Terms of Use and EULA, constitutes the entire agreement between you and K&K Studio regarding privacy and data protection.

4. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By using our Games and/or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.